Shipping
Version 1.0. Effective 3 October 2026. This is a translation of the French version, which is the reference version.
Made on demand
Nothing sits in stock. Your product is printed after you order, in a specialised workshop, then shipped straight to you.
Shipping costs
None. Shipping is included in the price, in France and in every country we deliver to. SHIPPING INCLUDED. No customs duties or taxes will be claimed from you on delivery within the European Union.
Where we deliver
- Metropolitan France (including Corsica)
- All other European Union Member States
We do not currently deliver to: French overseas departments and territories, European territories with a special tax status (for example the Canary Islands), the United Kingdom, Switzerland, the United States and the rest of the world.
You can order from any European Union country, provided delivery is to one of the countries listed above.
Delivery times
| Stickers and packs | Tees and hoodies | |
|---|---|---|
| Production, usually | 1 to 3 working days | Not on sale yet |
| Transit, usually | 3 to 7 working days | Not on sale yet |
| Maximum delivery time, which we commit to | 10 working days after the order | Not on sale yet |
The maximum time applicable to your order is repeated before payment. If it is exceeded, you may ask us to deliver within a reasonable additional period, then terminate the contract and be refunded if we still do not deliver. Details are in section 7 of the Terms.
Several parcels for one order
Stickers and apparel do not come out of the same workshops. A mixed order may arrive in several parcels, on different dates (SHIPS IN 2 PARCELS). You pay nothing extra. Each parcel has its own tracking where the shipping method includes it.
Tracking
You receive an email when each parcel ships, with the tracking link where the shipping method allows it. You can also retrieve your order from the TRACK ORDER page: we email the tracking link to you again.
Sticker shipments are tracked: the tracking link is in the shipping email.
Late, lost or damaged parcel
- Late. If the maximum time has passed, write to us: we check with the carrier and you have the rights set out above.
- Lost. If your parcel has not arrived 15 working days after the dispatch notice, we will send the product again or refund you, as you prefer.
- Damaged, incomplete or wrong. Write to us preferably within 14 days, with your order number and photos of the product and packaging. This time frame helps us move fast. It does not limit your legal guarantees.
Delivery address
Check your address before paying. Production starts quickly: a correction is only possible if you write to us immediately after ordering. If a parcel cannot be delivered because of an incorrect address that you entered, we contact you to agree on what happens next: a new shipment, at the actual cost which we tell you before any payment, or a refund of the product.
Any question
ASK PROD.: support@notmydpt.com