Ask
prod.
Eight answers. If yours is missing: support@notmydpt.com.
Shipping / How much is it?
Nothing. Shipping is included in the price, in France and across the European Union. The total you see is the total you pay.
Timing / When does it arrive?
Every product is printed after you order. You get an email when each parcel ships. The maximum delivery time is shown on every product page and in the case.
Parcels / Why two parcels?
Stickers and apparel do not come from the same workshop. A mixed order arrives in several parcels, at no extra cost.
Returns / Can I change my mind?
Yes. 14 days after receipt, no reason needed, even made on demand. The statement is made online, the acknowledgement tells you what happens next.
Sizes / Which size should I take?
Size guide in centimetres on every apparel page.
Stickers / Will it hold on a flight case?
Matte vinyl. Outdoor durability stated by the manufacturer: 18 months.
Problem / Damaged or wrong order?
A photo and the order number to support@notmydpt.com. We reprint or refund.
Crew orders / A tour to kit out?
Quantities, sizes and date to hello@notmydpt.com. We answer with a price and a lead time.